Jim Maloof/Realtor Since 1969

Jim Maloof / Welcome Center / Caterpillar Services

 

Caterpillar Concierge Welcome to Peoria!. 

The Welcome Center Concierge can coordinate all manners of travel, Information, and emergency needs. The following is a matrix of services provided to our Caterpillar Employees:

For Further Information and assistance, Contact Jim Maloof Realtor Rental Service Coordinator @ 309-690-4261 Or E-mail us at relocation@maloofrealty.com 

Maloof-Caterpillar Concierge Service Summary

If you are a Caterpillar Domestic or repatriating employee:
 

1)     Home finding

a)     Community Orientation* and offer a city tour

b)     Expert broker services when purchasing through our company

c)     Provide temporary accommodations according to CAT policy
 

2)     Rental assistance

a)    Initial needs assessment confirmation

b)    Identify 4-10 pre-screened dwellings

c)    Pick up at designated location

d)    Community orientation* & offer a city tour

e)    Accompany employee when viewing apartments

f)     Provide employee with temporary accommodations according to CAT Policy
 

If you are a Caterpillar Inpatriate Employee:
 

1)     Housing Needs assessed

a)  Provide employee with housing in Company apartments per CAT policy, if possible

b)  If Co. Apartments are not suitable for employee, identify 4-10 dwellings to fit needs and set up deposits/rent payments/utilities/cable for payment.

2)     Inpatriate Community Orientation*

a)     Initial assessment of interests & needs

b)    Assist in obtaining a bank account prior to employee’s arrival

c)     Assist in obtaining a social security number or IRS number for employee and Family

d)    Assist in obtaining an Illinois Driver’s License for employee and family.

e)    Provide Local information on schools, general area cultural information

f)     Meet employees at specified location and escort them to housing and/or Tour

g)    Take on an area tour including trip to SS office, IRS office & drivers facility.

h)    View prospective housing for final move and get them set up in housing choice. Includes negotiation of lease, setting up all rents and utilities to be paid, rental furniture if needed, & deposits for their final move. (If not staying in Company apartments).

i)     Meet with various international school administrators as requested. Assist employee in registering children in school

j)     Assist employee and family in any special requests or needs such as driving lesson or interpreter.

k)    Provide central location for leased vehicles drop off and pick up at our facility

l)     Upon final move in date, provide employee & family with a 24 hour supply of basic groceries for their new home

3)     Assist with their departure from US

a)     Lease cancellations

b)    Stopping payments & liabilities of rents, utilities

c)     Return rental furniture and stop payments
 

If you are a Caterpillar Business Traveler:
 

1)     Community Orientation as requested

2)     Set up in Company apartments

If you are an expatriating Employee:
 

1)     If listing home with Maloof provide expert broker services

2)     If they desire to rent out house, afford them a reduced management fee

3)     Set up in Company apartments if needed during transit

*Community Orientation includes:

1)       Provide Pre-orientation web site with information available 24/7

2)       Use of the Welcome Center M-F 8:30-5:00 which has the following available at no charge::

-          Internet gateway, Fax machine, Copy Machine

-          Notary Public service

-          Brochures on local cultural events and activities.

-          Area maps

-          Local phone book

-          Local school information

-          Full time informed friendly staff

3)       Provide direction on any questions EE may have. That is who to see for what.

4)       Provide items of necessity on temp basis such as cribs, car seats, etc.


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